• Currently Working as Product Owner / Scrum Master to enhance Customer Bill Experience for leading North American Telco by closely collaborating with cross-functional agile teams (onshore/offshore setup) to gather, analyze, design, integrate and build function-centric solutions, ensuring alignment with business goals and technical feasibility. • SAFe certified PO/PM with 5+ years diverse experience in providing holistic solutions to support transformation, involving high-level solution creation encompassing business analysis. • Professional Scrum Master (PSM1) with 5+years of experience in facilitating complex Agile initiatives from initiation through release, providing oversight to ensure alignment with Agile/Scrum & SAFe practices, including but not limited to, project management, release, and deployment planning. • 10+ years of total IT experience with strong understanding of all phases in the Software Development Life Cycle with concentration on requirements definition, design, and implementation with multiple Amdocs Business Units majorly in APAC, EMEA & Americas. Certifications : AWS Solution Architect, PSM1(Scrum.org),SAFe Product Owner (SAFe PO/PM) SKILLS : • Core Competencies: Requirement gathering, Design Specifications, System Analysis, Sprint planning, Scrum of Scrums(SOS), Stakeholder Management, User stories, Daily scrum/PI planning/Sprint retro/ Inspect and Adapt, Definition of Ready/Done, Business System Analysis, Backlog Refinement, Acceptance Criteria of Backlogs - Product/Sprint, EPIC, Project Management (PMP) • Framework & Methodologies: SAFe, Agile & Waterfall, Scrum & Kanban Framework, OOPS • IDEs & Build Tools: JIRA, Bitbucket, Jenkins, GIT, Perforce, Rally, Confluence, DevOps • Languages: Core Java, C++, Unix & Shell Scripting, SQL, AWS S3 • Soft Skills: Problem solving, Communication & Presentment, Customer Engagement