Technical and Business-Savvy Business Analyst An accomplished Business Analyst with over 5 years of experience across healthcare, eCommerce, and various business functions. Known for combining strategic vision, ingenuity, and deep business acumen with strong project management skills to support data-driven decision-making, enhance productivity, and drive growth initiatives. With a foundation in healthcare and eCommerce, I bring a proven track record in facilitating seamless collaboration between technical and business teams. I specialize in translating complex requirements into actionable insights that align with organizational goals, ensuring both efficiency and compliance, particularly in regulated environments like healthcare. Industry Experience and Achievements 1. Healthcare: Extensive experience in claims processing, provider management, Medicaid systems, and pharmacy benefit management (PBM), with a focus on integrating FHIR and HL7 healthcare data standards to uphold HIPAA compliance. Spearheaded digital transformation projects, helping healthcare payers migrate legacy systems to cloud platforms, improving claims adjudication efficiency, and enhancing formulary management for regulatory compliance. 2. eCommerce: Leveraged technical skills to improve workflows, optimize product lifecycles, and drive insights for strategic decision-making. Collaborated with cross-functional teams to refine analytics and enhance user experience, contributing to increased customer satisfaction and retention rates. Technical Skills 1. SQL (Intermediate): Proficient in SQL for data extraction, analysis, and reporting, enabling data-driven insights and reporting automation. 2. Programming (Python Basics): Foundational knowledge of Python, supporting the development of automated solutions and data processing tasks. 3. Analytics: Skilled in Adobe Analytics and Google Analytics 4, offering a comprehensive view of user behavior and business performance to guide strategic decisions. 4. Healthcare Data Standards: Knowledgeable in FHIR and HL7 standards, ensuring interoperability and compliance within healthcare applications. Tools and Platforms 1.Business Intelligence: Expertise in Power BI and Tableau for data visualization, creating actionable insights that empower stakeholders to make informed decisions. 2.Project Management: Proficient in Jira (Atlassian suite), providing structured project oversight, task tracking, and agile methodology application for efficient project workflows. 3.Productivity Tools: Advanced in MS Office Suite (Word, Excel, PowerPoint)