Hi! I'm Alessia, - WHO AM I: I work as a Customer Success Manager for a digital agency in Italy, data is our focus therefore I have gained some experience in data analysis project management. For several years I have held roles that have allowed me to work with various stakeholders, therefore, in this way, I manage relationships very well and I have developed strong communication skills. Currently, as CSM I manage a very large customer base, I like to guide customers towards the satisfaction of the services we offer and understand what needs they want to be satisfied. - HOW CAN I HELP: I can help you improve your communication skills and find the right ways to handle the different issues that can arise when working with people (especially clients). For some time, I have also been involved in creating effective CVs for positions of interest. Try me!