• Overall 3+ years of strong IT experience including 3 years of experience as a ServiceNow Application Developer and Administrator. • ServiceNow Admin/Implementation/Support of functional changes with good knowledge of ITIL process on different modules of ServiceNow. • Experienced in all phases of application lifecycle including Requirement Analysis, Design, Development, Testing, Production Support.. • Worked on end-to-end Service Catalog, Incident, Request, Change, project, demand, case Management. • Hands-on experience in creating and working on business rules, script includes, client scripts, UI polices, UI actions, events and notifications. • Worked on migrating and data loading between various environments in ServiceNow using Update Sets and Import sets