I'm passionate about the concept of Product Management and love learning and practicing it. I started my professional journey as a Business Quality Engineer, QA Automation Test engineer and later transformed into the field of Business & Product Management. As a seasoned Product Owner and E-commerce consultant with a focus on the Telco industry, I bring extensive experience in product discovery, development, and innovation to the table. Throughout my career, I have crafted and launched software products for multiple Telco E-commerce clients spanning the customer journey from onboarding to order fulfillment. Currently working as a Product Owner in Amdocs Delivery unit for Comcast wireless Project, I have developed a strong understanding of the tools required to ensure successful product delivery. With proficiency in tools like Jira, Confluence, Rally, and others, I have successfully managed user stories, tracked requirements, created a knowledge repository, and tracked issues and communication. My experience in the Telecom BSS/OSS, E-commerce, and Oracle Cloud Sales Application has provided me with a strong technical knowledge of BSS and OSS technology solutions for multiple wireline/wireless telecom provider customers of Amdocs & Oracle Cloud apps. I have also worked with major international clients such as SingTel, Optus, VFNL, AMX Claro Chile, and Comcast Residential (wireless), among others. I have won Excellence/Appreciation Awards for successful delivery and showcasing leadership qualities. As a leader, I have facilitated internal/external sessions and obtained stakeholder approval for proposed products/solutions. ✔Technical - Core Java , Accessibility Components , API , Microservices ✔Problem Discovery Frameworks - User empathy, JTBD, mind-mapping, Storyboarding ✔Ideation Skills - Wireframing, UI/UX strategy, user journey creation ✔ Team Management - Sprint planning, sprint retro, daily scrum, daily stand-up ✔Analytics - SQL, Google Sheets ✔ Tools - Miro, Figma ✔Business Domain/ Application - B2B , B2C , Telstra Connect , ServiceNOW , Amdocs/Oracle CRM, Amdocs OMS, Amdocs Product Catalogue, Oracle Cloud Application CPQ (Configure Price to Quote), Oracle Subscription Plan Management (SPM), Kenan Billing, Provisioning, and others.