UX Research & Stakeholder Management
Akshata . N . Manthalkar
UX Research & Stakeholder Management
- Learn how to collaborate with cross-functional teams, including client experience managers, product owners, and developers, to define and shape client journey strategies and service design approaches using design thinking methodologies.
- Design and develop client journeys, mapping out touchpoints, interactions, and channels to ensure a seamless and delightful experience.
- Learn how to conduct thorough research and analysis of client needs, pain points, and behaviours to inform the design process.
- Learn the latest industry trends and best practices in UX Research, client experience, and design thinking, and advocate for their implementation within the company.