With a keen focus on client satisfaction and operational excellence, my role at Dell Technologies honed my skills in managing high-stake escalations and collaborating across functions. Our team consistently delivered top-tier client onboarding experiences, contributing to a responsiveness and quality service culture. Pursuing an MBA at IIM Shillong, I'm deepening my understanding of accounting and finance, further preparing to tackle complex business challenges. My proven track record in SaaS environments and startup dynamism equip me to drive strategic initiatives and foster sustainable growth.