⚡I am a Techno Business leader with 12+ years of experience who is dedicated to creating customer-orientated, data-centric, and AI-empowered products that can bring value to customers through time savings, cost savings, or improving their quality of life. I firmly believe in utilizing the design thinking process and the proper product strategy to maintain a user-first mentality while taking advantage of the power of data and AI as decision-making tools. ⭐ Product Development: » Developed and implemented customer-focused product strategies to increase customer engagement, satisfaction, and retention rates. » Utilized data-driven insights and artificial intelligence to make informed decisions on product development. » Implemented customer feedback into the product design process to ensure a user-friendly experience that delivered value to customers. ⭐ Data and AI » Developed and managed the data science team responsible for collecting, cleaning, and analyzing datasets to generate actionable insights. » Quantitatively analyzed customer feedback to identify trends and inform product decisions. » Created predictive models to test different product strategies and develop optimal solutions at Amex/G42 that delivered value to customers. ⭐ Leadership » Developed and implemented cross-functional strategies to drive successful collaboration between departments. » Led teams of diverse individuals and mentored them to achieve their personal as well as organizational goals. » Demonstrated strong problem-solving, organizational, and conflict-resolution skills in the face of challenging situations. 📧 To know more about me or have a conversation, please feel free to drop a line at [email protected]