With over two decades of industry experience, Ajay is a Senior Solutions Consultant at Salesforce, the global leader in CRM and cloud computing. He is ITIL and PRINCE2 certified and has a strong background in business analysis and agile project management.He has good understanding of Sales, Service, CPQ and Billing business processes. Ajay has successfully delivered Salesforce solutions for clients in various sectors, such as energy, utilities, insurance, and public sector, across USA, Australia, and India. He has also led pre-sales demos, POCs, and business development activities, as well as mentored junior team members. He is passionate about solving complex business problems and creating value for customers with innovative and scalable solutions.