Served as a Manager at Capgemini Engineering with over six years of experience in operations management and technical solutions. Specializing in service-level agreements (SLA), networking, and OSPF, bringing a results-driven approach to process optimization and network efficiency. Certifications in CCNA, CCNP, and ITIL reinforce a commitment to upholding technical excellence and operational standards. Contributed to fostering collaboration and delivering value-driven engineering solutions in alignment with organizational goals. Previous roles at STL and Aricent Group enhanced expertise in operational management and technical leadership, enabling seamless operations through innovative strategies. Dedicated to empowering teams and driving success in engineering and technology solutions.