I work at the intersection of business, operations, and technology — helping teams run smoother with better workflows, CRM setup, and automation. My background combines: – process improvement in a large international corporation (operations, reporting, system migrations) – technical experience (Ruby on Rails, JavaScript, APIs, integrations) – project and operations management across web, CRM, and automation projects Most of the time I step in when something needs to be improved, fixed, or built from the ground up. Typical problems I help with: – too much manual work – disconnected tools (CRM, forms, apps) – unclear processes and responsibilities – slow or messy execution I focus on practical solutions — not overcomplicated setups. Tools I work with: Make (Integromat), Zapier CRM systems (Keap and others) WordPress, WooCommerce, LearnDash APIs, webhooks, integrations Currently also building automation systems (including a Telegram-based subscription bot + mini-app setup). If you want to simplify your operations or set up automation properly — we can go through it together.