I am a Sales Manager at HDFC Credila, a leading provider of education loans in India, where I manage and mentor a team of sales executives, develop and execute sales strategies, and build long-term relationships with clients and partners. I leverage my channel sales to generate new business opportunities and increase customer satisfaction and loyalty. I leverage my technical and sales skills to provide customized education loan solutions to students and parents who aspire to study abroad. I joined HDFC Credila in January 2024, after a successful stint as a Team Leader at BYJU'S, the world's most loved learning app. At BYJU'S, I was passionate about helping students and parents discover the unique and effective way of learning that BYJU'S offers. I created over 100 successful clients with exceptional after-sales services and inside sales, generating more than 10 million INR of revenue growth in six months. I also studied and optimized customer product journeys, improving performance by 33% more than average demo bookings, and executed efficient product utilization and feedback mechanisms, reducing return and cancellation rates by 5%. I have a proven track record of accomplishing targets in direct sales, ensuring quality and compliance, and developing strategic relationships with clients that result in referrals and conversions. With a Bachelor of Engineering in Computer Engineering from LDRP-ITR, I have a strong technical background and a keen interest in innovation and problem solving. I have also earned a certification in Algorithmic Toolbox from UC San Diego, demonstrating my skills in data structures, algorithms, and programming. I am fluent in English, Hindi, and Gujarati, and have excellent communication and organizational skills. My goal is to continue to learn and grow as a leader, a mentor, and a sales strategist, and to contribute to the vision and mission of HDFC Credila.