Product Manager @Lowe's - (Omni-channel Order Management Portfolio) June 2022 - Present -> Leading the order capture service within order management, Enabling consistent Omni-channel experiences and digital transformation from legacy tools to modern apps, tracking performance through pro-active monitoring and actionable dashboard /alerts -> Led the Order modifications service to enable smooth and consistent omni-channel experience for our customers across the Stores, Contact centre, and Web & Apps. Product Manager @Doselect (Info Edge Ltd), Nov-2021 - June-2022 -> Helping companies hire the best talents faster with data-driven approach. -> Building a platform for freelancers for creating questions and Revamping user journey of our existing "Recurit" and "Learn" Portals. Digital Product Manager @Tata Communications Ltd, June 2018 - Oct 2021 -> Led digital transformation initiatives like SDWAN self-service portal and network analytics -> Data insights to provide visibility and self-service to provide control over the network usage, applications, & users -> Impacting conversions, engagement, and retention by leading customer demos, onboarding and tracking success metrics -> Support documentation, GTM strategy & customer communications for the best user experience