A Dynamic professional, I have over 14 years of experience in FinTech,Technical Support Services, Collections & back office in Training, Quality & Compliance, Operational Skill Building, Cultural, Organizational Change and Development. Been leading Training , Quality & Compliance for a business portfolio , which have made me proficient in End-to-End Training, OJT & Quality Management, Effective People, Relationship and also train leaders on Management Courses along with Compliance & Quality Assurance Activities SPECIALTIES Leadership & Management Training expert Ability to handle large complex customer relationships Experience in managing decision makers of large organizations Overall Exposure to End to End Training, Quality & Compliance Excellent Interpersonal Skills – Ability to work seamlessly across functions CORE COMPETENCIES Instructional Design Leadership & Management Delivery End to End Training Management People Development Quality & Process Excellence Team Building Customer Service & Sales Problem Solving Change Management Employee Motivation Client Servicing Risk Management & Compliance