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About me

I’m Abhishek Bhattacharjee — a builder at heart and currently the founder of VerblyAI, where we're helping businesses automate customer conversations and capture leads using conversational AI. I previously built Glyph, a LaTeX-based resume builder that scaled to 500+ paying users organically. I’m deeply passionate about solving real-world problems at scale, especially those that sit at the intersection of product, tech, and GTM. I come from a Tier 2 city in Chhattisgarh, and that’s shaped my obsession with frugal innovation and hustle. I’ve spent the last couple of years immersed in B2B SaaS, product thinking, storytelling, and customer discovery. If you're building something, thinking of starting up, or just want no-fluff advice — let's chat.

Frequently asked questions

What is a conversational AI chatbot and how does it work?

A conversational AI chatbot is software that understands natural language — typed or spoken — and responds like a human to complete a task. Unlike old rule-based bots that only follow fixed menus, a conversational AI chatbot uses language models to interpret intent, handle follow-up questions, and reply in the user's own words. Businesses typically use one for customer support on WhatsApp or websites, lead qualification, order tracking, and appointment booking, often in multiple regional languages.

How to build a conversational AI chatbot?

Start with one narrow use case, such as answering FAQs or capturing leads. Next, pick the channel where your users already are — WhatsApp, website, or app. Then choose your foundation: an LLM API for flexibility or a no-code platform for speed. Feed the bot your knowledge base (product docs, policies, pricing), set guardrails, and always add a handoff to a human for complex queries. Finally, test it with real user queries in the languages your customers actually use, and track how many conversations it resolves without human help.

How to build a conversational AI agent?

A conversational AI agent goes beyond answering questions — it takes actions. To build one, start by choosing an LLM, then define the tools it can call, such as your CRM, calendar, payment gateway, or ticketing system. Write clear instructions for when to use each tool, add memory so it remembers context across a conversation, and build evaluation checks to catch wrong actions before they reach customers. A practical approach is to start with a single workflow — for example, qualifying a lead and pushing it into your CRM — and expand once that works reliably.

What are some real-world conversational AI examples?

Common conversational AI examples include customer support bots on e-commerce sites, WhatsApp assistants that let users browse products, book services, or track orders, voice assistants like Alexa and Siri, banking bots that handle balance and transaction queries, HR onboarding assistants that answer employee questions, and lead-qualification bots on B2B websites that ask a few questions before routing the prospect to sales.

Which are the top conversational AI companies in India?

India has a strong mix of established players and fast-growing startups in conversational AI — names like Haptik, Yellow.ai, Gupshup, and Uniphore are well known, alongside newer startups such as VerblyAI that focus on automating customer conversations and capturing leads for businesses. When choosing one, compare them on your specific use case, WhatsApp and regional language support, ease of integration with your existing tools, and pricing model rather than just brand popularity.

What is a go-to-market strategy?

A go-to-market strategy is the plan for how a product will reach its target customers and win in the market. It covers who the product is for, how it is positioned against alternatives, what it costs, which channels will distribute it, and what the launch or sales motion looks like. It is narrower and more action-oriented than a business plan — it answers the question "how do we get our first real customers?" rather than describing the entire business.

What goes into a go-to-market strategy?

A solid go-to-market strategy includes your ideal customer profile, evidence that the problem is worth solving, positioning and core messaging, pricing and packaging, distribution channels, the sales motion (self-serve, founder-led sales, or a sales team), success metrics such as CAC and activation rate, and a launch timeline with feedback loops. Skipping the customer and problem definition is the most common mistake — everything else in the plan depends on those two being right.

What is a good go-to-market strategy example for an early-stage SaaS product?

Take a resume-building tool for freshers as a go-to-market strategy example. First, define the niche precisely — final-year students applying for their first job. Next, offer a free version that spreads easily and captures leads, distribute it where that audience already gathers (college communities, LinkedIn, student groups), keep entry pricing low, and use upgrade prompts for premium features. Measure which channel actually brings paying users, then double down on that one. The pattern — niche audience, free hook, one strong channel, measurable conversion — applies to almost any early-stage SaaS.

Which go-to-market strategy framework should an early-stage startup use?

For an early-stage startup, keep the go-to-market strategy framework simple. Start with a clear ideal customer profile and buyer journey, then use a channel-testing approach like the Bullseye framework: list every possible distribution channel, test the two or three most promising for a few weeks with small budgets or effort, and concentrate resources on the one that produces traction. Heavier frameworks like account-based marketing make sense only once you have product-market fit and a repeatable sales motion.

Where can I find a good go-to-market strategy template?

You can find free go-to-market strategy templates on Notion, Miro, and in slide decks published by accelerator and VC blogs. A useful template should cover your ideal customer profile, the problem statement, positioning statement, pricing, channel plan, and launch metrics. Treat any template as a starting checklist rather than a fill-in-the-blanks exercise — the thinking behind each section matters more than the format, and getting your draft reviewed by someone who has launched products helps you spot blind spots early.

How to review a resume with ChatGPT?

Paste your resume along with the target job description into ChatGPT and use a resume review prompt that asks for specific outputs: ATS keyword gaps versus the job description, weak bullets rewritten from tasks into quantified impact, formatting and structure feedback, and a section-wise score with reasons. Always verify the suggestions yourself and tailor the resume for each application, since AI feedback is a strong first pass but not a substitute for understanding what your target role actually demands.

How to review a resume on LinkedIn?

Start by treating your LinkedIn profile as a living resume — check whether your headline, About section, and experience descriptions contain the keywords recruiters in your field actually search for. Then ask for feedback: share your resume with trusted connections or relevant communities and request specific input on clarity and impact. Following recruiters and hiring managers in your industry also helps you understand what they look for, and mirroring the exact keywords from a job posting in both your resume and profile significantly improves your chances.

What is blind resume review?

Blind resume review is a hiring practice where identifying details — name, gender, photo, college, and sometimes graduation year — are removed before an evaluator assesses the resume. The goal is to reduce unconscious bias and judge candidates purely on skills and experience. For candidates, especially those from lesser-known colleges or non-metro cities, blind review levels the field because shortlisting depends on what you have done rather than where you studied.

What is a CV review and why does it matter?

A CV review is a structured assessment of your CV by someone experienced — checking ATS readability, formatting, relevance to your target role, and whether your achievements are quantified instead of listed as duties. In India, the terms CV and resume are used interchangeably, so the process is the same. A good review ends with specific, prioritized fixes — which sections to cut, which numbers to add, which keywords to include — rather than vague advice like "make it more impactful," and it matters because most rejections happen at the screening stage before anyone speaks to you.

Is a free resume review enough, or should you pay for a resume review service?

A free resume review — using AI tools, friends, or online communities — is usually enough for a first pass to catch formatting issues, typos, and obvious structural problems. A paid resume review service becomes worth it when you are targeting a specific role, switching careers, applying for senior positions, or getting rejections without interview calls despite applying regularly, because you get personalized, industry-specific feedback with prioritized action items. A practical rule: start with free options, and if your resume keeps getting filtered out, invest in expert help.