- Business data analyst with 5 years' experience leveraging data to tackle real-world challenges, including social listening data, customer survey data, website traffic data, marketing analytics data, social media data, and Customer Resource Management (CRM) data. - Proficient in various analysis techniques such as time series analysis, hypothesis testing, regression analysis, collaborative filtering, and natural language processing (NLP) to derive actionable insights. - Skilled in machine learning techniques, including Gradient Boosting for churn prediction and collaborative filtering for customer behavior analysis. - Utilizes SQL, R, and Python for data extraction, processing, mathematical operations, and visualization, with expertise in tools like Matplotlib, Seaborn, ggplot2, Tableau, and Power BI. Passionate about exploring history, cuisine, and anime outside of work. #BusinessAnalyst #DataAnalysis #MachineLearning #NLP #BusinessIntelligence