Passionate hospitality professional with more than a decade of experience in hospitality. A People-person and a trainer specialized in process improvement, auditing, TNI, cadre building, content creation, LMS. Started career in Front Office which gave an insight into the operations and sharpened the skills of creating guest delight. A stint in the educational field gave an insight to training and molding budding hoteliers. Having worked with famed brands across the industry has given me an insight into different operational styles. I am a certified Master Trainer and NLP Master Practitioner which has helped me a lot in my career to better understand the team and plan trainings accordingly.