Abhijit Dass
Leadership and Soft Skills - The Ready Reckoner!
It began with GenAI and is now swiftly closing in to its human avatar - the AI Agent!
AI began with feeding itself huge data sets to create the critical mass of knowledge repositories and training models, to establish its purpose.
In between perhaps, it missed training itself on emotions, the icing which influences customer experience - one bedrock for business continuity!
Whether you seek or are chosen to train and work alongside people and all AI (GenAI and AI Agents), it's imperative to be mindful of key leadership and soft skills which can be your force to reckon with!
Join me in quickly assimilating the major behaviors and attitudes, whether striking it correctly with people or chiseling AI via human feedback.