I have 14 years of expertise in the IT Sector and have worked in different domains. My area of experience primarily spans the tools and technologies in the vast field of JAVA Application /Salesforce sales cloud and web Application development. I am well-versed in Web application concepts. My assignments have made me work using different tools i.e. Eclipse, Toad, iReport Developer, PL/ SQL DEVELOPER, J Developer, JIRA, qTest, and VS Code. • Client interaction and coordination for all activities from requirements analysis to post-delivery support through regular status reporting and weekly calls. • Formulated strategy for change management process for development teams and participated in various change control initiatives. • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness • Requirements Gathering, Documentation, and Analysis to improve application performance. • Working and coming up with ways to add new functionality to existing computer systems. • Analysis/Design to enhance User interface and Business Tier • Design and implement new systems by choosing and configuring hardware and software • 24/7 monitoring and maintenance support to the mentioned ERP System. • Come up with a testing plan to ensure that the systems work as expected. • Train the End user and write instruction manuals / Knowledge articles for end users. • End to end Application Support and Maintenance for the Capital IT. • Automation of the support processes to reduce manual intervention using the best practices of TCS. • Review and suggest improvements for cost-effective implementation of the business process. • Preparing/Maintenance of design documents • Enhance business metrics reporting system.