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"Your success lies in customers' success" - I live by these lines during the day. A customer-obsessed leader with a proven track record of driving success for clients in various industries. Skilled in building and managing high-performing teams, identifying customer needs, and implementing effective strategies to improve satisfaction and retention. Bringing a unique combination of strategic thinking and tactical execution to drive customer success. With over eight years of experience in customer success, I am passionate about helping small businesses achieve their goals and grow their revenue. I am currently leading customer success at PagarBook, a start-up that provides an employee management app for millions of small businesses in India.